Privacy Policy
Effective Date: April 12, 2026
1. Introduction
Welcome to Joo Shades. In this Privacy Policy, “Joo Shades”, “we”, “us”, or “our” refers to our company and website.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent, and responsible manner, in accordance with applicable laws in Egypt, including Egyptian Personal Data Protection Law No. 151 of 2020.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase eyewear products from us.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party providers; we do not store full payment details)
2.2 Health-Related Information
• Prescription details (e.g., lens power, pupillary distance), provided voluntarily and with your explicit consent for the purpose of fulfilling eyewear orders
2.3 Technical Information
• IP address
• Browser type and version
• Device information
• Cookies and usage data
3. How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Customize and deliver prescription eyewear
• Communicate with you regarding orders, updates, and customer support
• Improve our website, products, and services
• Send promotional offers and marketing communications (only with your consent)
• Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data based on:
• Your consent
• The necessity to perform a contract (e.g., order fulfillment)
• Compliance with legal obligations
• Our legitimate business interests, where applicable and not overridden by your rights
5. Sharing Your Information
We may share your information with trusted third parties, including:
• Payment processors
• Shipping and delivery partners
• Optical laboratories for lens production
• IT, hosting, and website service providers
• Legal authorities when required by law
We ensure that all third parties handle your data securely and in accordance with applicable laws.
We do not sell your personal data.
6. International Data Transfers
Your data may be processed or stored outside Egypt by third-party service providers. In such cases, we take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws.
7. Data Retention
We retain your personal data only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Under Egyptian law, you have the right to:
• Access your personal data
• Request correction or deletion of your data
• Withdraw your consent at any time
• Object to or restrict certain types of processing
To exercise any of these rights, please contact us at:
Email: Jooshades@gmail.com
We will respond to your request within a reasonable timeframe in accordance with applicable law.
10. Cookies Policy
We use cookies and similar technologies to enhance your browsing experience and improve our website.
These may include:
• Essential cookies (required for website functionality)
• Performance cookies (to analyze usage)
• Marketing cookies (only used with your consent)
You can control or disable cookies through your browser settings. Continued use of the website indicates your consent to our use of cookies.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
If we become aware that such data has been collected, we will take appropriate steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
We encourage you to review this policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
• Email: Jooshades@gmail.com
• Phone Number: 01019443487
• Address: Cairo, Egypt